Friday 12 June 2009

The printing problems of Persiflage

Goodness gracious, life is complicated. It is simply staggering how huge chunks of time can be frittered away on purposes quite unrelated to our carefully laid plans. When it comes to computers this frittering away is done (by me) in a state of bewilderment, befuddlement and botheration. The frustrating frittering fell upon me with a thud.

What happened was a problem with the printer. As I do every day, I devoted time doing my duty towards Dr P, downloading a summary of his shocks and scares, and then I print it out for him. There it was, the summary sitting shimmering on the screen, but when I pressed Print, the printer purred and pulsated, and put forth a page - but the page showed only the template and not the text, tally or the total. Perplexed, I repeated the command, but the error persisted. Then I tried to print other Internet items, and then a document of mine. Nothing, nada, niente, nix. What a dreary dilemma.

How to proceed? Seeking succour and support, I emailed a friend, who generally can fix such things. We spent two hours on the telephone, trying tons of tricks and tips. He issued instructions which I did my best to implement, initially enthusiastically. We tried all types of things and fixes. Eventually an expectation bore fruit, and the printer brought forth a page with print upon it. But a problem persisted. We had text, but tiny, which took up only a quarter of the page. Something was rotten in the computer or printer of Persiflage.

My tired friend recommended I ring the printer help. This morning I did so, waiting wistfully while menus and options wandered across the wires. The helpful printer man suggested that the fault was not in his printer, but in my computer, and had followed on from a software update of Safari. He disclaimed responsibility, and declared that his product was perfect. Something, he said, was suspect in the operating system, and therefore I should seek the solution to the problem by resetting the printer, a task recommended to be done only as a last resort. This is the sort of solution which sends shudders up and down my spine. He sent me the internet links, and wished me the best of British. Etcetera.

Alone at my screen, in terrified trepidation, I tried to follow what the links said to do. The initial instructions failed, as my machine was slightly different, but in due course, after some stupid stuffing around, I deciphered the codes and pressed Reset. Resetting occurred. Oh rapture! Oh frabjous day, calloo, callay. Although other options then suggested themselves, I resolutely resisted tampering further, closed them all down and staggered downstairs clasping my fevered forehead.

Following all this frenzied and fevered activity, an expedition to replenish provisions, especially rice bubbles, seemed like child's play. I emailed follow up feed back to the nice printer man, which he was happy to have, and we are now best buddies. Now I am about to advise my kind friend of what transpired. Isn't it absolutely WONDERFUL to have friends and help! Stressful as it all was, if it had not been for these people I would be a blob of melted blubber on the floor. I am so grateful to them.

In other news: I ordered the bed, and my tax refund arrived. These otherwise fabulous things feel like fripperies now! There's nothing wrong with a good frippery though, is there?

6 comments:

Frogdancer said...

Technology.
Hate it.

Anonymous said...

ANYTHING to do with a computer or it's function takes ages to work out and repair. So much for time saving devices!

molly said...

It's all very well while things are humming along smoothly, but as soon as a computer problem rears its ugly head I duck and return to good ole pen and ink! Thank God for computer geeks.....

Pam said...

Oh poor you. But clever you, fixing it. I'd have probably thrown it out of the window. I am a patient person apart from with machines.

meggie said...

Dare I suggest~ frippery makes our worlds go roung!!

meggie said...

errr... that should be round!!